SoEasy’s Service Industry versions are easy to use and fast at processing customer requirements.

Service Industry provides an easy method of:

• booking in a customer's job
• taking a deposit or full payment
• producing a job card and an invoice
• booking the job into a specific project management period
• informing the customer of when they can pick up the completed work
• keep track of technician time sheets and report on productivity
• real-time tracking of labour based on job/staff/day

SoEasy Service Industry is a full front and back office solution with  integrated features such as Cash Book, GST Returns, Profit and Loss Reporting, Cash Flow Reporting, Budget Manager, Bank Internet Import facility, CRM Database, Products Register, Ordering System, Creditors Management, Stock Control, and basic marketing.

Benefits

• Complete front and back office solution so only one software product is required to manage your entire business.
   
• Processing techniques that help you manage your work flow more efficiently.
   
• Fully integrated so you save time cashing up, managing stock levels and other administration duties.
   
• Easy to use so everyday people can operate the system and learn quickly.
   
• Comprehensive security system enabling you to keep a tight control of cash and stock.
   
• Fast update of your Cash Book saving you time.
   
• Import your transactions from your bank's web page saving you hours of input and also update your creditors' and debtors' accounts.
   
• Built-in Artificial Intelligence helping you to avoid mistakes.
   
• Automatic budget manager helping you to manage and report on your cash flow.
   
• Paperless Office Technology enabling you to reduce paper usage, email documents and save time.
   
• CRM database providing you easy access to your customers,  suppliers and trading history.
   
• Produce Quotations in seconds.
   
• Invoicing features enable you to make sure you are always making a profit.
   
• Specialist debtors management tools help you receive money faster and stop credit of slow payers.
   
• Easily import and update your products register from spreadsheets.
   
• Easy stocktake functions that process your stocktake faster.
   
• Manage your creditors and plan your bill payments.
   
• Buy-in re-billing feature; if you purchase items from a supplier to fulfil a customer's requirements, you can automatically bill the customer for the item, update stock and update your creditors all in the one action.
   
• Special marketing features enabling you to sell more and increase profitability.
   
• Project management features to help you keep on top of the work flow.
   
• Advanced marketing features help you sell more. Features such as selling prompts like 'do you want fries with that?'
   
• Produce your own barcode/price labels for quick scanning of products and avoid incorrect item billing.
   
• Keep track of staff time usage and report on productivity of individuals and the team.

How to choose the right Service Industry system

Choosing the right Service Industry system is a simple process of identifying which base product you require.

The base systems available are:

1. Single User Service Industry
2. Multi User Service Industry

and you can upgrade to any base version at any time plus add additional users/stations.

SoEasy Enterprise versions include:

• Advanced marketing techniques to help build sales
• Advanced job fulfilment and delivery processes to cope with growth
• Advanced CRM database functions to help you manage and sell more
• Special email automation to deliver quotes and invoices faster
• Advanced sales reporting specialised dashboards that show key performance indicators to staff so they can monitor their performance

If you want to build your business faster, SoEasy Enterprise is the place to start.

General Repair Shop Features

Cash Book - Part of Small Business
Built-in security
Cash Book
GST Reporting
Artificial Intelligence
Chart of Accounts
Dissection of transactions
Memorised transactions
Budget creator and manager
Import transactions from Bank's web page
Cash flow predictor
Reports
Export transactions and most reports to spreadsheet
Trial Balance
Statement of Financial Position
Monthly analysis
Email reports
Platform - Part of Small Business
CRM Database
Newsletters
Products register and stock control
Print barcode labels
Order system
Quotations
Deposit requests
Invoicing
Statements
Debtors Management
Creditors Management
Basic marketing tools
Email invoices/statements
Email functions
Diary
Enterprise Special Functions
Advanced marketing functions
Sentinel
Bulk email function
Repeat (automatic and manual) billing for warranty or subscription based billing
Progress payments
Advanced job costing
Advanced Project management
Linking of documents to customers, quotes and invoices
Advanced commission functions
Multiple identities
Points system
Special import functions
Call Centre

Multi Branch

If you have multiple branches and want to link them all together, SoEasy has been specifically designed to facilitate this model of operation. SoEasy can be set up in a web based, terminal services environment where a centralised server delivers the data efficiently to each store irrespective of the branch location. This saves on administration time and enables you to manage your branches all from the comfort of one central location. To find out more please contact one of our Certified Distributors.

Upgrades

Upgrade to any other version of SoEasy at any time plus add additional workstations.

Support

A support contract is available and includes

• Reasonable amount of general support.
• Remote Assistance where we can connect to your PC over the Internet.
• Access to our online resources including video tutorials.
• Access to our user forum.
• All updates including yearly upgrades.
• Frequent newsletters.
• FREE 2 GB off site back-up service.

For detailed information on support contract terms and conditions, please go to http://www.soeasy.co.nz/supportcontract/

Training & Set up service

Training is available as well as assistance to set up your SoEasy system.